Reno Connect (trading as Breakthrough Media) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you use this website. By accessing or using this website, you consent to the terms described in the most recent version of this Privacy Policy. You should also review our Terms of Use to understand the general rules about using this website, as well as any additional terms that may apply to specific services or areas of the site. In this policy, “we,” “us,” and “our” refer to Reno Connect (trading as Breakthrough Media) and its affiliates, while “you,” “your,” and “user” refer to anyone accessing this site.

Personal and Non-Personal Information

Our Privacy Policy explains how we treat both personal and non-personal information.

What is Non-Personal Information and How is it Collected?

Non-personal information cannot identify you as an individual. For instance, when you visit this website to learn about our services, we may collect certain non-personal information from your web browser, such as your IP address, browser type, and pages visited. Since non-personal information cannot identify you, we may use and share it without restriction.

What is Personal Information and How is it Collected?

Personal information identifies you as an individual, such as your name, email address, phone number, or mailing address. We may collect this information in several ways:

When you submit an inquiry or fill out a form on our website.

When you sign up for a newsletter or participate in a marketing campaign.

When you make a purchase or conduct a transaction with us.

When you contact us for support or additional information.

Cookies and Related Technologies

We use cookies and similar technologies to improve your experience on our website. A cookie is a small text file stored on your computer that helps us recognise you during future visits. Cookies save time by remembering your preferences, such as login details or customised settings.We may also use web beacons (small graphic images) to collect anonymous information about website usage, such as how users navigate the site or engage with content. This data helps us improve the website and tailor our offerings.

Third-party vendors may also use cookies or web beacons on our site to track usage data and analyse visitor behaviour. These tools are used to enhance your experience and provide relevant advertising.

If you prefer, you can adjust your browser settings to decline cookies, but this may limit your ability to access certain features of the website.

How We Use Personal Information

Reno Connect (trading as Breakthrough Media) uses your personal information to:

Provide access to our website, products, and services.

Respond to inquiries and support requests.

Process transactions, including billing and payment.

Send updates, marketing emails, or promotional materials (only if you opt-in).

Improve our offerings through research and analysis.

Protect our rights, property, or the safety of others as required by law.

We do not sell, rent, or exchange your personal information with third parties. However, we may share your information with trusted partners or vendors who assist in delivering services (e.g., email marketing tools or payment processors). These partners are required to use your information only for the services they provide to us.

How We Protect Your Information

We use industry-standard security measures to safeguard your personal information against unauthorised access, misuse, or alteration. Only authorized personnel and trusted service providers have access to this information, and they are required to keep it confidential.

Despite our efforts, no method of data transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Children’s Privacy

Reno Connect (trading as Breakthrough Media) does not intentionally collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it promptly.

Public Discussions

Our website may feature public discussions or comments sections. Please note that any information you share in these areas becomes public, and we are not responsible for how third parties may use it. Avoid posting sensitive personal information in public forums.

Links to Other Sites

Our website may contain links to third-party websites. Reno Connect (trading as Breakthrough Media) is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be noted on our website. Please check this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Website: www.renoconnect.io

Email: [email protected]